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How to Impress Your Clients (And Sell Follow On Work)
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Hi team!
As a consultant, you constantly think about ways to use data to help clients.
For this newsletter, you are my client. I’m here to help you!
It’s why I asked you this question last week: to figure out how best to help you!
Here’s what is fascinating though!
Over 80% of poll respondents picked the answer in red….. big consulting fans!
BUT, 90% of emailed feedback I got said they liked the balance between consulting and real estate.
So, I’m a bit stuck :)
For now, the solution is going to focus on consulting tips and tricks, with a slightly shorter real estate section. Please feel free to keep the feedback coming though!
So, today we’re talking about:
My favorite way to impress consulting clients (and sell follow on work)
A real example with a Loom video
A (short) investment property of the week
Here we go!
1. My Favorite Way To Impress Consulting Clients
Let’s talk research:
When you land a new client, it’s always a good idea to do a ton of research.
You want to:
Understand the recent news about your client
Gather recent research reports
Gather relevant data sources
This information will be worth you skimming. It will make you better at your job as a consultant.
That’s probably obvious though: you might be doing this already.
What you might not be doing: organizing this into a nice Drive folder at the end of the project and giving clients access to it.
Today, I intentionally save every document that is even slightly relevant. I want to hand over 500+ research documents at the end of the project.
It’s the equivalent of the “thud factor”, where you have so much work done that when you put a print out of it on a desk, it “thuds.”
This is a grand slam for you as a consultant:
It should be easy for you to do this (since you likely have the information yourself already)
It gives the client a visible reminder of how much you worked (check out all of the data you had gathered!)
It helps you sell follow on work
How does it help you sell follow on work?
I’ve been doing this strategy for years. I constantly get Google requests to approve access to someone else in the client’s organization.
Meaning, the person I worked for at the client is trying to forward the link to the Drive to someone new at the company. As Drive owner, I need to grant them access.
That means:
The Drive is still useful if they’re sharing it around => I’m delivering value years after the project ended
My name is still getting talked about at the client => my old client contact is literally marketing me by sharing the Drive around
I’ve sold projects from this exact fact. I approve a request for “Joe Smith” to access the drive, and a few weeks later, Joe emails me about a potential project.
I highly recommend doing this!
2. A Real Example (Loom video attached!)
Let’s make this tangible.
Here’s a short Loom video with a real example for you to see:
(Short) Interesting Property of the Week
We’re going to keep the real estate section brief this time with a really interesting property in Chicago. This is a duplex asking $1.1M
When I say Chicago, I mean literally across the street from Wrigley field.
It’s also an absolute colossal dump inside this duplex. Here’s what $1.1M can get you
This is a covered-land play. Meaning, the land itself will always have a ton of value. That’s what being across the street from Wrigley gets you.
If it were me, this is what I would do:
Make a serious low-ball cash offer to property. If I get it, move on to step 2
Invest the bare minimum to get the property livable. Lots of 22-25 year old recent college grads live in Wrigley. They tend to want functional, not fancy
Goal to spend: ~$50K
Rent each unit for $3K a month, $6K total
Research every developer who signed for a build permit in Wrigleyville in the past 5 years
Every six months, send each developer a reminder email that you would sell at the right price
My guess is you would:
Collect moderate rent for 5-10 years
Sell the land to a developer at a solid gain in 5-10 years
This is actually inspired by a Twitter friend of mine who is doing exactly this right by Wrigley 🙂
How can I help?
If you reply to this email, it will come directly to me & I’ll respond.
I don’t have any formalized training to help people get started consulting, but will next year. My goal is to make people $350M in consulting (more on that here)
This email comes out on Friday’s so I’ll likely get back to you next Monday or Tuesday!